Terms of Service

Last updated 7 November 2026

1. Risk warning

Trading crypto-assets involves significant risk, including the risk of losing all of the money you invest. Sharpe measures past trading performance. Past performance is not a reliable indicator of future performance, and nothing on Sharpe is a recommendation to buy, sell or hold any asset, or to follow any trader.

2. About these Terms

These Terms of Service (“Terms”) are an agreement between you and Sharpe GG (“we”, “us” or “our”). They govern your access to and use of the website at sharpe.gg and the services provided through it (together, “Sharpe”).

By creating an account or using Sharpe, you agree to these Terms and acknowledge our Privacy Policy, which explains how we handle personal information. If you do not agree to these Terms, you must not use Sharpe.

3. Eligibility

You must be at least 18 years old to use Sharpe. You must also be permitted to use any exchange account or wallet you connect, under its terms and the laws that apply to you. You must not use Sharpe if the law prohibits you from doing so.

4. Your account

You must provide accurate information and keep your email address up to date, because we use it to contact you.
You are responsible for keeping your sign-in methods secure and for all activity under your account. You must not share your account. We recommend using a passkey or two-factor authentication.
If you suspect that someone else has access to your account, you should change your password, sign out of your other sessions in your account settings, and notify us at support@sharpe.gg.
Your username must not impersonate another person or be misleading.

5. The Sharpe service

Sharpe measures trading performance. It reads the trades and balances of the exchange accounts and wallets you connect, values them using market prices, and compares your results with holding Bitcoin over the same period. Your results determine your score and your position on a ladder of tiers. Our methodology is published on Sharpe.

Our measurements rely on data from exchanges, blockchains and price providers, which may be incomplete, delayed or inaccurate, and some assets cannot be valued reliably. We may correct, recalculate, withhold or remove a result if the data underlying it is unreliable or if these Terms have been breached.

Sharpe is not an exchange, broker, wallet provider or custodian. We do not hold your funds or assets, place trades on your behalf, or move funds.

6. No financial advice

All information on Sharpe, including scores, ranks, boards and profiles, is general information only. It does not take into account your objectives, financial situation or needs, and it is not financial product advice, investment advice, or a recommendation or offer to buy, sell or hold any asset. Nothing on Sharpe is an invitation to follow or copy any trader.

You are solely responsible for your own investment and trading decisions. You should consider obtaining independent advice from a licensed adviser before making any financial decision.

7. Connected accounts and wallets

You may connect only exchange accounts and wallets that you own or are authorised to connect.
You must use read-only API keys. We refuse keys that permit trading or withdrawals where the exchange reports a key’s permissions. Some exchanges do not report permissions; you are responsible for ensuring that any key you provide is read-only.
We use your API keys only to read information from your account, and we store them in encrypted form.
Proving control of a wallet requires you to sign a message in your wallet. Signing the message costs nothing and does not create a transaction.
You may remove a connection at any time in your account settings. You should also revoke the API key with the exchange.

8. Public profiles, rankings and wallets

Member profiles are public unless you make yours private in your account settings. A public profile displays your username, profile picture, banner, biography, links, score, rank and measured trading record, and appears on the Members board.

Blockchain records are public. Any person may look up a wallet address on Sharpe, and a wallet that has been looked up may appear on the Wallets board, identified by its address. If you control a wallet, you may remove it from the Wallets board by connecting it to your account and, until the Members board opens, setting your profile to private, as explained in our Privacy Policy.

You must not use Sharpe to identify, track or harass any person behind a wallet or profile.

9. Your content

You retain ownership of the content you add to Sharpe, such as profile pictures, biographies and links (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display and format Your Content, for the purpose of operating Sharpe and displaying Your Content where you have chosen. This licence ends when you delete Your Content or your account, except in relation to copies that other users have already shared.

You are responsible for Your Content. You must have the right to use it, and it must not be unlawful, defamatory, hateful, sexually explicit, violent or misleading, infringe the rights of any person, or include another person’s personal information. We review profile pictures and biographies using automated tools and human review, and we may remove any content that breaches these Terms.

10. Acceptable use

You must not, and must not help any other person to:

manipulate any measurement or ranking, for example by wash trading, trading between accounts you control, or moving the price of a thinly traded asset to inflate a result;
impersonate any person, or connect an account or wallet you are not entitled to connect;
scrape, crawl or systematically collect content or data from Sharpe, or access Sharpe by automated means, other than search engines indexing public pages;
circumvent or interfere with our security measures, rate limits or access controls, or test Sharpe for vulnerabilities without our permission (please report security issues to security@sharpe.gg);
copy, modify, reverse engineer, resell or commercially exploit Sharpe, its data or its rankings; or
use Sharpe in breach of any law, including laws relating to market manipulation and sanctions.

If you breach this section, we may remove results, exclude you from the boards, or suspend or terminate your account, as described in “Suspension and termination”.

11. Sharpe Pro

Who sells it. Sharpe Pro is sold to you by Stripe, through its Link service, as the seller (the merchant of record). Stripe takes your payment, calculates and collects any tax, and sends your receipts and invoices. Your purchase is also governed by the terms Link shows you at checkout. We provide Sharpe Pro itself.
Price. The price, currency and billing period are shown on our pricing page and at checkout before you pay. Prices include any tax that applies, and the tax is shown at checkout before you pay. Checkout may offer the price in your local currency, converted at the rate it shows.
Founding price. The first 50 members to buy a yearly subscription pay US$99 a year instead of US$129, applied automatically at checkout. The founding price continues for as long as that subscription continues on the yearly plan. If the subscription ends, a new subscription is charged at the price that applies at the time. Whether founding places remain is read from Stripe, and the offer comes off our pricing page when none do.
Automatic renewal. Sharpe Pro is billed in advance and renews automatically at the end of each monthly or yearly period until you cancel. We will send you a reminder before a yearly subscription renews.
Cancellation. You may cancel at any time in your account settings, or in your Link account. Cancelling stops the next renewal, and you will continue to have access to Sharpe Pro until the end of the period you have paid for.
Refunds and cooling-off. Fees for part periods are not refundable, except where required by the Australian Consumer Law or other applicable law, for example if Sharpe Pro has a major failure. As the seller, Stripe may also refund a purchase within 60 days in some cases, and applies any cooling-off period the law where you live provides. You may ask for a refund through Link's support or at support@sharpe.gg. If a payment is refunded in full, or reversed through a dispute decided in your favour, your subscription is cancelled and is not charged again. Sharpe Pro ends at once, unless that payment was for an earlier period and the current period is paid for, in which case it ends at the end of the current period.
Price changes. We will notify you by email at least 30 days before a price change applies to you. A new price applies from your next renewal, and you may cancel before then.
Failed payments. If a payment cannot be processed, you will be notified by email and the payment will be tried again. If it remains unpaid after the last attempt, your subscription ends and your account returns to the free plan. Your recorded data is kept.
Deleting your account. Deleting your account cancels your Sharpe Pro subscription immediately. Fees for the rest of the period are not refunded, except where required by law.

12. Intellectual property

Sharpe, including its software, design, name, logos, tier crests, text (including our methodology) and boards, is owned by us or our licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable licence to use Sharpe for your personal use. You may share your own profile, rank and share cards, and link to any public page on Sharpe. Otherwise, you must not copy, reproduce or reuse any part of Sharpe without our written permission.

If you send us feedback or suggestions, we may use them without any obligation to you.

13. Third-party services

Sharpe works with services that we do not operate, including exchanges, wallets, blockchains, sign-in providers and payment processors. Your use of those services is governed by their own terms and policies, and we are not responsible for them or for their availability.

14. Changes to Sharpe

We may add, change or remove features of Sharpe from time to time. If we remove a feature that forms a material part of Sharpe Pro, we will notify Pro members in advance. If we stop offering Sharpe Pro, we will refund any fees paid for periods that have not been used.

15. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law, or under any other law, that cannot lawfully be excluded, restricted or modified. If you are located outside Australia, you also retain any protections under your local law that cannot be excluded.

16. Disclaimers

Subject to “Australian Consumer Law” above, and to the maximum extent permitted by law, Sharpe is provided on an “as is” and “as available” basis. We do not warrant that Sharpe will be uninterrupted or free from errors, or that any measurement, score or ranking will be complete or accurate.

17. Limitation of liability

Subject to “Australian Consumer Law” above, and to the maximum extent permitted by law:

we are not liable for any loss arising from your trading or investment decisions, or from decisions made in reliance on Sharpe;
we are not liable for any indirect or consequential loss, or for any loss of profits, revenue or data; and
our total liability to you for all claims arising out of or in connection with these Terms or Sharpe is limited to the greater of the fees you paid us in the 12 months before the claim arose and A$100.

Nothing in these Terms limits our liability for fraud, or any liability that cannot lawfully be limited.

18. Indemnity

You are responsible for, and agree to compensate us for, any loss we incur as a result of a claim by a third party arising from Your Content or from your breach of these Terms or the law, except to the extent that the loss is caused by our own breach or negligence.

19. Suspension and termination

You may delete your account at any time in your account settings. Deleting your account cancels any Sharpe Pro subscription.

We may suspend or terminate your account if you seriously or repeatedly breach these Terms, if continuing to provide Sharpe to you would create a risk to other people or to Sharpe, or if we are required to do so by law. We will tell you the reason, unless the law prevents us or doing so would create a security risk. If we terminate a paid account for a reason other than your breach, we will refund any fees paid for periods that have not been used. If you believe we have made a mistake, please contact support@sharpe.gg.

20. Changes to these Terms

We may amend these Terms to reflect changes to Sharpe or to the law. We will publish the amended Terms on this page with a new date. If a change materially affects you, we will notify you by email at least 30 days before it takes effect, unless a shorter period is required by law or to address a security risk. If you do not agree to a change, you may delete your account before it takes effect. If the change is materially detrimental to you, we will also refund any Sharpe Pro fees paid for periods that have not been used.

21. Events beyond our control

We are not liable for any failure or delay in performing our obligations that is caused by events beyond our reasonable control, such as outages of exchanges, blockchains or service providers, natural disasters, or acts of government. We will take reasonable steps to minimise the effect of any such event.

22. Governing law and disputes

If you have a dispute with us, please contact support@sharpe.gg first, and we will try to resolve it with you. These Terms are governed by the laws of Victoria, Australia, and each party submits to the non-exclusive jurisdiction of the courts of that State. This does not limit any right you may have to bring proceedings in a court or tribunal where you live.

23. Notices

We will send notices to the email address associated with your account, and you agree to receive communications from us electronically. You may contact us at support@sharpe.gg.

24. General

These Terms and our Privacy Policy form the entire agreement between you and us in relation to Sharpe.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions continue in effect.
A delay or failure by us to enforce a provision of these Terms is not a waiver of it.
We may assign or transfer our rights and obligations under these Terms to a successor who agrees to be bound by them, and we will notify you in advance. You may not assign or transfer your rights or your account.

25. Contact

Sharpe GG. Email support@sharpe.gg for general enquiries, privacy@sharpe.gg for privacy matters, and security@sharpe.gg to report a security issue.